Private Policy
Effective Date: 2025-01.27
Symphony (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our web-based operating system (“Service”). By using Symphony, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Information You Provide:
- Account Information: When you create an account, we collect your name, email address, and any other details you choose to provide.
- User Content: Content you create, upload, or share while using the Service.
1.2. Information We Collect Automatically:
- Usage Data: We collect information about how you use the Service, such as pages visited, actions performed, and session duration.
- Device Information: Details about the device you use to access the Service, including browser type, operating system, and IP address.
- Cookies and Similar Technologies: We use cookies to improve functionality, analyze usage, and remember your preferences.
1.3. AI Interaction Data:
- Interactions with the AI, including prompts and responses, may be logged to improve the Service’s performance and capabilities.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and operate the Service.
- To personalize your experience and improve functionality.
- To analyze usage trends and improve performance.
- To communicate with you about updates, features, or support inquiries.
- To ensure security and prevent fraud or misuse.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
3.1. Service Providers:
Third-party vendors who assist with hosting, analytics, and customer support may access your information solely to perform services on our behalf.
3.2. Legal Compliance:
We may disclose your information if required by law or to respond to legal requests, enforce our Terms of Service, or protect the rights, safety, or property of Symphony and its users.
3.3. Business Transfers:
If Symphony undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Choices
4.1. Account Settings:
You can update or delete your account information at any time through the account settings page.
4.2. Cookies:
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.
4.3. Data Access and Deletion:
You can request access to your personal data or ask us to delete it by contacting daniel@symphon.co
5. Data Security
We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no online service can guarantee complete security. Please take steps to secure your account, such as using a strong password.
6. Data Retention
We retain your data as long as necessary to provide the Service and for legitimate business purposes. If you delete your account, we will delete your data unless retention is required by law.
7. Children’s Privacy
Symphony is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such data, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website. Continued use of the Service after changes constitutes your acceptance of the new policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: daniel@symphon.co
By using Symphony, you acknowledge that you have read and understood this Privacy Policy.